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Privacy Policy

 

This Privacy Policy applies between you, the User of this Website, and In Tune Business Solutions (trading name of Emily OBM Ltd) registered in England and Wales with Companies House under registration number 14041655 with a registered office address of 124 City Road, London, EC1V 2NX, the owner and provider of this Website. In Tune Business Solutions takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy notice tells you what to expect us to do with your personal information.

Please read this Privacy Policy carefully.

 

1. Contact Details:

Email: emily@intune-business-solutions.com

 

2. Scope of this Policy

This Privacy Policy applies only to the actions of In Tune Business Solutions and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, In Tune Business Solutions is the ‘data controller’. This means that In Tune Business Solutions determines the purposes for which, and the way, your Data is processed.

 

3. What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery: names and contact details, addresses, date of birth, purchase or account history, payment details (including card or bank information for transfers and direct debits), credit reference information, health information (including dietary requirements, allergies and health conditions), health and safety information, account information, information relating to loyalty programmes, website user information (including user journeys and cookie tracking), Photographs or video recordings, call recordings, records of meetings and decisions, identification documents, information relating to compliments or complaints and information relating to sponsorship. The above information would be provided by you upon service contract agreement is reached.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

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4. Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent

  • Contract

  • Legal obligation

 

5. Where we get personal information from

  • People directly

  • Data collecting forms on the website

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

6. Why do we collect such personal information?

  • To provide and operate the Services.

  • To provide our Users with ongoing customer assistance

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  • To comply with any applicable laws and regulations.

 

7. How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  Your Data collected via Wix website forms, will be also stored in other software, such as Mailerlite and Calendly, depending on type of the form you filled in.

 

8.  How long we keep information

We keep your information until you remove your contest to keep your information.

 

9. Who we share information with

  • Any 3rd parties service providers who need to be contacted to provide the agreed service to you

10. How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at emily@intune-business-solutions.com.

 

11. Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal data.

  • Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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12. How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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13. Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Last updated

11 August 2024

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